Privacy Policy

Introduction

Inner Echoes Coaching, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website innerechoescoaching.com and use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Book a coaching session
• Fill out contact forms
• Subscribe to our email list
• Download resources (e.g., Dream Journal Guide)

This may include: name, email address, phone number, and any information you choose to share in coaching sessions or communications.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use collected information to:

• Provide coaching services
• Communicate with you about appointments and inquiries
• Send newsletters and resources (with your consent)
• Improve our website and services
• Comply with legal obligations
• Analyze website traffic and user behavior (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our cookie consent banner. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (requires consent)
• Marketing Cookies: Used for advertising purposes (requires consent)

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., email marketing platforms, payment processors, scheduling tools)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Your Rights (GDPR & CCPA)

For EU/UK Residents (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, commonly used format
• Object: Opt out of certain processing activities
• Withdraw Consent: Withdraw consent at any time

For California Residents (CCPA)

You have the right to:

• Know: Request disclosure of personal information collected
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the sale of personal information (we do not sell your information)
• Non-Discrimination: Not be discriminated against for exercising your rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Coaching session notes may be retained for professional and legal obligations.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services including:

• TidyCal (scheduling)
• Email marketing platforms (e.g., ConvertKit, Mailchimp)
• Analytics services (e.g., Google Analytics - with consent)

These services have their own privacy policies and we encourage you to review them.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

To exercise your privacy rights or if you have questions about this policy, contact us:

Email: info@innerechoescoaching.com

Address: Inner Echoes Coaching, LLC [Your Business Address]

For GDPR-related inquiries, please include "GDPR Request" in your subject line.
For CCPA-related inquiries, please include "CCPA Request" in your subject line.